Albanian Content Moderator – Thessaloniki

Reference: TATH

Thessaloniki is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife, with nice bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle.

Click here to read more about moving to Greece.

*YOU NEED AN EU PASSPORT & A CLEAN CRIMINAL RECORD TO APPLY*

We offer

• Development opportunities within the company
• Relocation package (flight and accommodation for 2 weeks)
• Health insurance
• Nice offices in Thessaloniki
• €65 transport allowance
• Performance bonuses
• Work in rotative shifts and earn extra money
• Real estate agency fee reimbursement (up to €350 if applicable)

About the job

The main purpose of the role is to review content like videos, news stories, pictures, political ads, and social media profiles. It is a very detail oriented role, where stress resistance and concentration are of very high importance.

Your daily work will include tasks like these:

• Review content and sort it in areas such as age-appropriateness, level of violence, sexual content, and political transparency
  
• Understand and keep up-to-date with the company's policies and guidelines
• Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner
• Review the reported content within agreed turnaround times and standards of quality
• Recognise trends and patterns, and escalate issues outside of the established policies
• Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
• Participate in employee assistance programs, program reporting initiatives, and training to ensure the well-being of you and your colleagues

Your qualifications

💭 You speak and write Albanian at a native level (at least C1) and you are fluent in English (C1).

• Excellent grammar skills.

🎓 Experience in a BPO/contact centre/content moderation this or last year

• Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
• A high school diploma or equivalent

💻 You have a good understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with the capability of research and identification of the right information, and follow guidelines for content moderation.

🥇 You have strong written communication skills, empathy, and cultural awareness of political and social situations of your home country

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!