Reference: COSO
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The client is one of the leading businesses in Digital Customer Experience, cooperating and helping very well known brands on a global scale. The company has a strong focus on giving their staff (you) the best possible experience. And now, they're giving you an amazing opportunity to work with the world's leading travel company!
As a technical support agent you will be resolving issues regarding cloud services and technical challenges related to this. You will be working for a company that delivers the direct customer service for the world's biggest computer technology company. Your daily work will include tasks like the following:
💭 You speak and write Czech at a native level and you are fluent in English (C1 or strong B2).
🎓 Previous experience in IT role or relevant education.
💻 You have a basic understanding and level of computer handling skills. Basic PC technical knowledge, parts, etc, how to install operations, software's.
💪🏻 Excellent problem solving skills with good inter-personal relationship building skills (empathy, listening ability, communication, ability to remain calm in stressful situations)
🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely.
If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have.
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