Danish Customer Service Agent, biggest search engine – Athens

Reference: TEGR

Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife scene, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. So why settle for a short vacation when you can move there? Trade the gloomy weather in Denmark for sand between your toes and sunshine on your face!  Experience the genuine hospitality of the Greek people and the laid-back lifestyle while being able to work for the company that provides professional help to the world's leading search engine.

Click here to read more about moving to Greece.

*YOU NEED AN EU PASSPORT TO APPLY*

We Offer

• Work from modern offices in the vibrant city of Athens, surrounded by a dynamic and international team
• Gain valuable work experience working for the world's biggest search engine machine
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and hotel for 2 weeks)
• Private health package
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork

The job

Working in customer service means working with customer management every day. It is a diverse job where there is always a customer in need of your assistance or a case that requires your solutions; the questions range from technical issues, usage and ad conversion. Therefore, it is important that you are a problem-solving individual with a positive attitude.

Your daily work will include tasks like these:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create a fantastic customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

Your qualifications

💭 You speak and write Danish at a native level and you are fluent in English (B2).

🎓 Experience in customer support is a plus but not a must.

💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

💪🏻 You have a desire to learn and advance, and be a curious investigator and problem solver. Excellent Analytical and problem-solving skills with strong attention to detail.

🥇 Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills. You have good interpersonal relationship building skills.

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!