Danish Customer Support – Malta

Reference: ROMA

Malta is one of the most popular vacation destinations in Europe - and for good reason! The island offers sunny weather, beautiful beaches, stunning scenery, and plenty of experiences. So why settle for a short vacation when you can move there? Trade the gloomy weather in Denmark for sand between your toes and sun on your face!

We offer

• Salary based on qualifications

• 37-hour work week

• A Danish job in an international environment

• Friday bar, lunch together, team building activities

• Development opportunities: team leader - normally people stay in the company for 1-2 years, so it is a solid team you enter

• Super cool stable work environment, Danish bosses

• Help to fix paperwork

The Job

We are currently looking for a Danish-speaking customer service representative for a large company specializing in online casinos. The office is located in Malta, and you will be part of a fantastic customer service team.

Your tasks will include:

✉️ Responding to customer inquiries via email and chat.

💪🏻 Ensuring that complex issues are resolved promptly and satisfactorily for the customer.

⚙️ Providing technical support and guidance to customers.

💻 Daily monitoring of the website's availability and functionality, reporting any issues affecting customers or site performance to the Customer Service Manager.

🗣️ Assisting in promoting new products and offers to customers.

💳 Assisting in other areas within the casino as required.

Your qualifications

💭 Fluent in Danish and proficient in English.

💻 Excellent written communication skills.

🥇 Passion for delivering outstanding customer service and meeting internal goals.

👔 Preferred, but not required, experience in customer service or some form of digital work.

🎓 High school education.

Please submit your CV and cover letter in English.

Feel free to email if you have any questions regarding the position. You can reach us at info@jobsqd.com.