Danish speaking Customer Delivery Specialist – Athens (hybrid)

Reference: FLAT

Athens is a city that combines ancient heritage with modern living, offering a unique and captivating atmosphere. Enjoy a lively nightlife scene, with bustling bars and clubs that come alive after sunset. Bask in the warm Mediterranean climate, with long summers and mild winters. Experience the genuine hospitality of the Greek people and the laid-back lifestyle. And also, enjoy the low tax rate compared to Denmark!

Click here to read more about moving to Greece.

We offer

• Hybrid working environment
• Great base salary
• Opportunity to grow and develop your skills within a global enterprise environment
• A dynamic and professional environment with a team from across Europe
• Company equipment (laptop, headsets etc.)
• Private group medical insurance
• Fun company events

About the company

The company supplies IT solutions to support larger companies in their IoT solutions. They have specialised working in commercial vehicle space and mobile workforce management and the work of the customer support agent includes managing their mission-critical fleet, assets, and workforce in real-time, reducing fuel consumption, optimizing costs, managing task management electronically, and reducing companies' carbon footprint.

They have won numerous awards for innovation and growth since they started in 2000 all thanks to their relentless commitment to product innovation, quality, customer focus, productivity, and the people behind it. For them, the team is important and it is normal to find a career path within the company.

The job

As a customer delivery specialist you will be managing all customer related data. You'll be in charge of creating and processing all orders (including leasing and insurance channel order) for the existing customers.

• Your daily work includes tasks like these:
• Handle incoming phone calls (Denmark)
• Validate installation related data and secure registration in the system
• Dispatch incoming installations
• Review, validate and approve external Installer invoices
• Maintain great relationships with Sales, Tech Support and Hardware teams
• Engage with telecommunication providers and local installers
• Coordinate installations with end customers and/or project managers and/or Leasing- and Insurance companies

Your qualifications

• You speak Danish at a native level and you're fluent in English
• You have good administrative skills and attention to detail to ensure proper upkeep of all data received.
  • Preferably knowledge of SalesForce (CRM)
• Self-motivated
• Excellent interpersonal and verbal/written communication skills are a must
• Multi-tasking skills to respond to a variety of requests for information and assistance
• Fast learner with IT and technical interest: Advanced knowledge of Microsoft Office O365

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help!