Reference: TEBU
Imagine relaxing in the steaming thermal baths of Budapest, soaking away your worries, or join the lively celebrations of the Budapest Wine Festival, where you can sample exquisite Hungarian wines while enjoying live music and breathtaking views of the beautiful city. You get to work in customer support, and you'll play a crucial role in ensuring a high support quality and put your exceptional communication skills to good use.
*You need to have an EU passport to apply for this position.*
As QA and team leader you will be responsible for supporting and developing your team to create great customer experience and ensure continuous improvement. This is done by focusing on adherence. continuous improvement, collaboration, and governance in the German speaking team.
Your daily work will include tasks like these:
💭 You speak and write German at a native level and your are fluent in English (B2).
🎓 2-4 years experience as team leader and/or quality analyst. Knowledge of Lean, Six Sigma, PDCA, other quality improvement methodology and project exposure are an advantage. Experience in e-commerce preferred.
💻 You have a good understanding and level of computer handling skills.
💪🏻 Strong analytical and interpretation skills with a "continuous improvement" and agile mindset.
🥇 You have strong communication skills, and you are flexible, take ownership, and you work well under pressure with deadlines.
If you have any questions about the position, please feel free to send an email to info@jobsqd.com. We are ready to help.
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