Italian Accommodation Services Specialist – Budapest

Reference: AGBU

Start your journey in Budapest, the capital city of Hungary, where you can visit the stunning Hungarian Parliament Building, the historic Buda Castle, and the Chain Bridge. Take a stroll along the Danube River and soak in the beauty of the city’s architecture.

*You need to have an EU passport to apply

We Offer

• Great internal development opportunities after a minimum of one year in the starting position
• Relocation package (paid flight ticket to Budapest, 1 month in the company accommodation)
• Discounts on several gyms
• Discounts on accommodations worldwide
• Assistance in setting up all required administrative papers, e.g., tax paper, bank account, etc
• Performance bonuses

About the Company

Our client is one of the world's fastest-growing online travel booking platforms. From its beginnings as an e-commerce start-up based in Singapore in 2005, we have grown to offer a global network of 2 million properties in more than 200 countries worldwide. It provides travelers easy access to a wide choice of luxury and budget hotels, apartments, homes, and villas to suit all budgets and travel occasions. Headquartered in Singapore and hires more than 4000 employees in more than 30 countries.

The job

As Accommodation Services Specialist you will be in charge of facilitating onboarding and support as well as coordination with property sign ups for all of the client's accommodation partners. Your daily work will include tasks like these:

• Educate partners on the use of the extranet and manage availability on site
• Assist in activation of listings (outbound and inbound calls, tickets)
• Process sign-ups so that there is zero backlog
• Optimise content to maximise conversion
• Help with market and competition research
• Resolve issues related to key accounts
• Meet individual KPIs and team goals by following procedures
• Promote supplier self-service support and maintenance
• Increase operational efficiencies and revenue within the team and improve the workflows
• Improve Net Promoter scores/Satisfaction Scores from the client's accommodation partners

Your qualifications

💭 You speak and write Italian at a native level and you are fluent in English (at least C1).

🎓 Bachelor or equivalent degree required.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 Excellent at problem solving, good relationship building and negotiation skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!