Italian Customer Service Agent in Budapest

Reference: AGBU

About Budapest

Start your journey in Budapest, the capital city of Hungary, where you can visit the stunning Hungarian Parliament Building, the historic Buda Castle, and the Chain Bridge. Take a stroll along the Danube River and soak in the beauty of the city’s architecture.

*You need to have an EU passport to apply

We Offer

• Great internal development opportunities after a minimum of one year in the starting position
• Relocation package - Paid flight ticket to Budapest; One month in the company accommodation
• Discounts on several gyms
• Assistance in setting up all required administrative papers, e.g., tax paper, bank account, etc
• Performance bonuses

About the Company

Our client is one of the world's fastest-growing online travel booking platforms. From its beginnings as an e-commerce start-up based in Singapore in 2005, we have grown to offer a global network of 2 million properties in more than 200 countries worldwide. It provides travelers easy access to a wide choice of luxury and budget hotels, apartments, homes, and villas to suit all budgets and travel occasions. Headquartered in Singapore and hires more than 4000 employees in more than 30 countries.

The job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

• Deliver excellent customer service and manage the needs of our customers through communication channels (phone and email) NB!
• Assist customers in making hotel reservations, cancellation or changes of a previous booking.
• Help in issues with their account, fidelity cards,offers etc.
• Deliver high quality, fast and efficient service, always ready to assist customers with their immediate needs.
• Costumer focus in a friendly and professional manner

Your qualifications

💭 You speak and write Italian at a native level and you are fluent in English (B2).

🎓 Experience in customer support is a plus but not a must.

💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

💪🏻 Excellent problem solving skills with good interpersonal relationship building skills (motivational and soft skills).

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!