Norwegian Customer Service Representative – Riga

Reference: TRRI

About Riga

The cost of living is relatively affordable, making it an attractive option for individuals and families. Riga also boasts excellent educational institutions, a high standard of healthcare, and a well-connected public transportation system. The city’s central location in the Baltic region allows for easy exploration of other European destinations. An international company in Riga is looking for new employees for their customer service team. You will become part of an office environment with colleagues from around the world!

*For this position, you must be a have an EU passport*

Click here to read more about moving to Latvia.

We Offer

• Development opportunities (Career growth: product specialist, team leader, shift manager)
• Social activities/events
• Health insurance
• Performance bonuses
• Gym membership, coach sessions
• There is a gaming room and kitchen which emplyees can use
• Friday is fruit and vegetable day,
• Free coffee
• Relocation package (flight and 1 month accommodation)

The job:

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

• • Act as first point of contact for phone calls, chat and emails from users regarding
  • Provide customer service to clients
  • Assist and communicate with customers via various channels, including phone
  • Answer customer inquiries and guide them if they have issues with the product
  • Handle complaints
  • This position is full-time (40 hours per week)
  • Support customers directly on the ground at major events around the world

Any other tasks as required

Your qualifications

💭 You speak and write Norwegian at a native level and you are fluent in English.

🎓 Experience in customer support is both recommended and an advantage.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with good inter-personal relationship building skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. Our recruiters are ready to help answering any question you may have!