Norwegian Speaking Customer Service for Viaplay – Sofia

Reference: TRST

We offer

You will have the opportunity to develop and grow as an individual. Here, you can build a career in an international environment. You will find Danish, Swedish, and Norwegian-speaking colleagues among us. We are proud to say that almost all of our services are provided by people who were once customer service representatives. If you have the drive to do your best, we can achieve a lot together!In addition to working with pleasant colleagues and dedicated leaders, we also offer:

• Collective agreement, which means that as an employee, you have a secure contract to refer to.
• We pay for the flight ticket and the first two weeks in a hotel near the office.
• National card offering discounts and other benefits when purchasing food and drinks.
• Health supplement.
• Development opportunities.
• Full training.
• Bonus opportunities in addition to salary.

The Job

In your role as a customer service representative, you will be part of our Norwegian team. Once you have been offered the job, you will also have the opportunity to contact one of your colleagues before joining us if you wish, so that you can get to know them in advance.

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Your role

As a customer service representative, your role will be to provide expert assistance to customers. You will have a lot of responsibility but will never be without support, thanks to the strong team spirit and high commitment from both colleagues and leaders. There are now opportunities to work from home, but this may change, so it is important that you live within reasonable distance from our office.

Position:

• Customer Service Representative
• Opening hours: Mon - Sun 10:00 AM - 10:00 PM
• Employment percentage: 100%
• Permanent employment with a 6-month probationary period.

Requirements

About you:

We are looking for someone who is conscientious and solution-oriented, enjoys using the phone as a tool, and loves talking to people. You are motivated, like working with goals, and enjoy working independently while being a good team player.

In addition, we want you to have:

• Excellent oral and written communication skills in both Norwegian and English.
• Very good understanding of data and systems.
• Experience in the service industry is an advantage.
• To ensure that you thrive, we see that you are customer-oriented, patient, and results-oriented. The pace with us is high, but always with a good team spirit - at Transcom, we work together.

Does this sound like something for you?

The first step is to submit your application. Afterward, you will receive a test that will be processed together with your application, forming the basis for the further process. If your tests are approved, the next step is a phone interview.

If your profile matches what we are looking for, we will invite you to one of our digital interviews. There, we will tell you more about the position and get to know you better. Interviews are ongoing, so submit your application today!