Remote German Customer support in Malta

Reference: BEQO

About Malta

This is your opportunity to live in sunny Malta and work remotely with the possibility of relocating elsewhere afterward or traveling within your job. Join the iGaming industry and become part of an exceptional customer service team. Enjoy an exciting job during the day and relax with refreshing drinks and sandy beaches after work. Malta offers warm and sunny summers, as well as mild and pleasant winters. Experience cultural diversity and unlimited entertainment, including restaurants, nightclubs, festivals, beaches, and breathtaking nature.

*For this position, you must have an EU passport*

We Offer

• Development oppurtunities
• Health insurance
• Performance bonuses
• Great internal advancement opportunities - most of their leadership positions have been filled internally.
• The opportunity to work remotely in Malta, with the possibility of working fully remotely.
• 8 working hours per day, 5 days a week.
• Relocation package (flight costs will be reimbursed).
• Free accommodation for the first 5 days.
• Assistance with the creation of all necessary documents and apartment search.
• Various discount promotions, such as for a fitness studio, etc.

About the Company

The first office in Malta opened its doors in 2008, and it has various locations in different countries. In Malta, you will meet approximately 250 international colleagues from various departments. The company was founded in 2002 and has since built up a trusted customer base.

Office in Qormi, Malta

The job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

• You will support customers who are users of various service platforms.
• Customers will contact you via phone or email, and you will ensure they receive the best possible assistance.
• If customers have more complex issues, it will be your responsibility to note them down and escalate them to your superior.
• You will work in an international team, including colleagues from the Netherlands, Malta, and Germany.

Your qualifications

💭 You speak and write German at a native level and you are fluent in English.

🎓 Experience in customer support is both recommended and an advantage.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with good inter-personal relationship building skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. They are currently seeking a new employee to assist with answering incoming calls.