Swedish VIP Account Manager – Limassol

Reference: KPLI

Cyprus is known to be the most sunny island of Europe and you can find beautiful beaches with crystal-clear waters, amazing sea caves and plenty of water sport activities. Living in Cyprus offers a captivating blend of Mediterranean charm and rich history all at once. The island’s beaches and crystal-clear waters, creates a relaxed lifestyle. Residents can explore ancient ruins, picturesque villages, vibrant city centers, crystal clear waters and a vibrant nightlife.

OBS:  The company is looking for long term employees,  ideally hiring for longer than a year.

Click here to read more about moving to Cyprus

We Offer

• Opportunity to work in a multicultural environment and collaborate with colleagues from around the world
• Full medical insurance
• Enhance your communication and customer support skills
• Get monthly performance bonuses
• Exciting team-building activities and social events.
• 2 return flights pr. year back home, up to 250 EUR pr. ticket (unless you choose to terminate your contract early)
• If you work on a public holiday you get an extra day off as holiday.

About the Company

The client is an interactive online marketing agency, delivering online services in consumer advertising, customer support, customer retention and data analysis. They offer their clients a range of interactive marketing solutions that combine a consumer oriented approach to acquisition and retention programs along with sound profit based business models. The company works with their clients to create personalized business plans and service packages for each particular client.

The job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this opportunity! Your daily work will include tasks like these:

• Taking care by any means of VIP Customers queries in a timely and accurate manner.
• Monitoring the performance of clients and proactively target clients to increase performance.
• Performing outbound sales calling to targeted groups of clients within their portfolio.
• Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive experience. Go the extra mile to encourage customers.

 

Your qualifications

💭 You speak and write Swedish at a native level and you are fluent in English (B2).

🎓 Experience in customer support is a plus but not a must

💻 You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

💪🏻 Needs to be very outgoing, willing to talk to people. Excellent problem solving skills with good interpersonal relationship building skills.

🥇 Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely

If you have any questions about the position, please feel free to send an email to info@jobsqd.com. They are currently seeking a new employee to assist with answering incoming calls.